A deposit address is a transitional address on a native cryptocurrency network used to link deposits to specific user wallets on the GateHub platform.
The deposit addresses (for cryptocurrencies other than XRP) generated by GateHub do not belong to the user. They are transitional addresses used to link deposits to specific users.
Please follow the steps below to receive your GateHub deposit addresses for cryptocurrencies.
- Go to your "Wallet" tab on the left menu.
- Select the wallet you want to deposit into (blue drop-down menu at the top left).
- Click on the "Add Funds" button.
- Select the asset you wish to deposit (BTC, BCH, LTC, ETH, ETC, DASH...).
- Connect a Gateway if needed.
(Example: Depositing BTC)
All cryptocurrency deposits are forwarded instantly from a deposit address to a GateHub native wallet for that currency.
For more information, please read: How funds come and go from GateHub.
Deposit of unsupported tokens, airdrops or blockchain forks
Unsupported token deposits (ICO), airdrops or blockchain forks will not be credited to your GateHub-hosted or XRP Ledger wallet and will not be recovered as per our Crosschain Recovery Policy.
All newly supported currencies, blockchain forks or airdrops will be publicly announced beforehand.
Investing in ICOs with your GateHub account is not advisable as the funds on the native network are sent out from a GateHub-owned address. Tokens received in return to GateHub-owned addresses will not be credited to users.
Always verify that you are using the correct address and network for the asset that you are depositing before sending; Only send ERC-20 tokens to the corresponding receiving address via the Ethereum network (ERC-20 standard). Please do not send any other currencies to the corresponding address or use other standards as GateHub only uses the ERC-20 standard. Sending an incorrect currency or using a different network may result in loss of funds. For more information, read our Crosschain recovery policy.