A crosschain deposit is a deposit of one coin to a different coin’s address and is considered a cross-chain deposit.
Crosschain recovery is an inherently dangerous and time-consuming process. Not all deposits can be recovered and the time frame of recovery is at our discretion.
All cross-chain deposits will be subject to our Crosschain Recovery Policy.
Unsupported currencies and tokens
DO NOT SEND unsupported currencies or tokens to your deposit addresses and make sure to only send currencies to their corresponding addresses.
Unsupported token deposits, ICOs, airdrops, or blockchain forks will not be credited to your GateHub-hosted or XRP Ledger wallet and will not be recovered as per our Crosschain Recovery Policy.
All supported currencies, blockchain forks, or airdrops will be publicly announced beforehand.
Investing in ICOs with your GateHub account is not supported, as the funds on the native network are sent out from a GateHub-owned address. Please refer to ICO rules/instructions to avoid these kinds of complications. Tokens received in return to GateHub-owned addresses will not be credited to users.