Support Center
How can we help you today?
Knowledge base
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NEW USERS
Are you new here and in need of help? We got you covered.
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LOGIN AND SECURITY
We take security very seriously and so should everybody.
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YOUR ACCOUNT
Knowing your account inside and out will help you navigate your wallet.
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BANK TRANSACTION
Become skilled in bank transactions and avoid any delays.
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CRYPTO TRANSACTION
You think it’s complicated? Not with the help of these articles.
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GENERAL
Now that you know how things work, you can learn more about GateHub and XRP Ledger.
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GATEHUB FAQ
Quick answers to most frequently asked questions
Popular articles
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What is 2-Factor Authentication?
At GateHub we are committed to making the user experience at GateHub as pleasurable and...
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How to disable 2FA?
Prior to disabling your 2FA If you wish to disable your 2FA authenticator on account of...
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2-Factor Authentication SMS
2FA using TOTP method is mandatory for all users on GateHub. All users that have not ye...
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Recovery key
The Recovery key is a 32-character key generated during the GateHub signup process. It ...
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Wallet Protect
Wallet Protect is a yearly paid subscription service at GateHub that enables an additio...
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Xaman On/Off-Ramp
The Xaman On/Off-Ramp is the latest service resulting from the collaboration between Ga...
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How to transfer GateHub-issued tokens between the XRP Ledger and Xahau network
To transfer GateHub-issued XAH tokens on the XRP Ledger to a Xahau wallet on the Xahau ...
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Deposit from Xaman
Xaman (formerly known as Xumm) is a non-custodial client (wallet) for the XRP Ledger. I...
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Send payment via XRP Ledger to Xaman
Xaman (formerly known as Xumm) is a non-custodial client (wallet) for the XRP Ledger. I...
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XRP reserve
The XRP Ledger protocol requires that each XRP Ledger wallet holds a small amount of XR...
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Discontinuation of BPG GateWay and Delisting of XAU Token
Announcement Due to a business decision by BPG, we are announcing the discontinuation...
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GateHub Welcomes Flare Network
GateHub has started distributing the first increment of 15% of the FLR public token dis...
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Phishing email spoofs Ripple
A phishing email scam has been reported to spam the XRP Ledger community, purporting to...
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ATTENTION: Malicious email warning
Our users are being targeted with phishing emails from spoofed email addresses (email a...
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ATTENTION: Potentially fraudulent sites
https://gatehub.net/ is the only domain owned by GateHub. Make sure to only use the aut...