To transfer funds or deposit and withdraw assets, you must be connected to a specific Gateway. For more details on GateHub Gateways, please refer to the following article: Gateways.
Before connecting to a Gateway please make sure all your identity information is correct and all the required KYC documents are provided.
For connecting to the GateHub Crypto Gateway, please refer to the following articles:
Video verification process for an individual account or Company verification process
To connect a Gateway:
- Click on the profile icon located in the upper-right corner of the screen.
- Choose "Settings" from the drop-down menu.
- Click the "Gateways" tab.
- Choose the appropriate Gateway based on your needs and click "Connect gateway":
- GateHub Crypto Gateway supports: XRP, EUR, USD, ETH, ETC, BTC, BCH, DSH, FLR, LTC, SGB, GALA, USDT, USDC, WXRP, GBP, XAH, XOR, MMAON, EVR
- BPG Gateway supports: XAU (Gold)
- Review the selection and click "Confirm". You will receive an email once the Gateway accepts or denies your connection request.