If you wish to transfer funds or deposit and withdraw assets, you need to be connected to a certain Gateway.
To read more about GateHub Gateways please read the article: Gateways.
Prior to connecting to a Gateway please make sure all your identity information is correct and all the required KYC documents provided.
To connect a Gateway:
- Click on the profile icon located in the upper-right corner of the screen.
- Choose "Settings".
- Click the "Gateways" tab.
- Select a Gateway (GateHub for XRP, EUR or USD Fifth Gateway for ETH, REP, ETC, BTC, BCH, Dash or Spark; BPG Gateway for XAU) and click "Connect gateways".
- Review selection and click "Confirm".
You will be notified by email once the gateway accepts or denies your connection request.