GateHub users need to contact GateHub's support team if they wish to change the email address associated with their accounts.
To change the email address of a GateHub account, users need to prove their identity and provide the old and the new email address to our support team.
Please follow the visual guide below for photo identification:
- Please note that a single photo must contain all of the aforementioned information.
- Acceptable types of ID documents are an international passport, national identification card, or driver’s license.
The identification image should be sent to the GateHub support team via email. We advise you to use our GPG/PGP encryption when sending sensitive information via email.
Please send your selfie photo to support@gatehub.net or open a support ticket.