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    What to do if my crypto withdrawal takes longer than expected?

    • Updated

    In case your withdrawal takes longer than expected please contact our support team:

    1. Choose the Issue: Crypto transaction
    2. Choose Category: Withdrawal
    3. Enter the Transaction Hash
    4. Enter the Transaction Amount
    5. Choose the currency
    6. Provide the date and time of the transaction

    We kindly ask you to copy & paste the above-mentioned information to your support request so our agents can provide the quickest possible assistance.