In case your deposit takes significantly longer than outlined in our support articles (1-3 workdays for SEPA), please contact our support team:
- Choose the Issue: Bank transactions
- Choose Category: Deposit
- Choose the currency
- Enter the Transaction amount
-
In the Description field, please provide:
- the transaction confirmation/bank statement
- date and time of the transaction
Alternatively, you can send an email to support@gatehub.net describing your issue and provide the above-mentioned information in your support request so our agents can provide the quickest possible assistance.