Your profile information and documents can be updated at any time in “Account settings”.
The “Account settings” (wrench icon) button is located in the upper-right corner of the screen, next to the logout button.
Update personal information
Click on “Update profile” to update home address, name, date of birth etc.
Please note that with updating your personal information, new KYC documents must be uploaded. It is inadvisable to skip this step.
Click on “Update documents” to update KYC documents.
- To upload a new ID document, choose the type of ID you are about to upload and enter the ID number.
- To upload a new proof of residency document, choose the type of document and upload the image.
Make sure to provide a colour photo or scan where the whole document is clearly visible, not visually obstructed, cropped or manipulated in any way.
Maximum file size is 5MB. Supported formats: .jpeg, .jpg, .pdf, .png.