Crosschain deposit - A deposit of one coin to a different coins' address is considered a crosschain deposit.
Crosschain recovery is an inherently dangerous and time-consuming process. Not all deposits can be recovered and the time frame of recovery is at our discretion.
Unsupported currencies and tokens
DO NOT SEND unsupported currencies or tokens to your deposit addresses and make sure to only send currencies to their corresponding addresses.
Crosschain deposits will be subject to our Crosschain Recovery Policy.
Ownership of deposit accounts
The deposit addresses (for cryptocurrencies other than XRP) generated by GateHub do not belong to the user. They are transitional addresses used to link deposits to specific users.
Unsupported token deposits, ICOs, airdrops or blockchain forks will not be credited to your GateHub hosted or Ripple wallet and will not be recovered as per our Crosschain Recovery Policy.
All supported currencies, blockchain forks or airdrops will be publicly announced beforehand.
Investing in ICOs with your GateHub account is not supported as the funds on the native network are sent out from a GateHub owned address. Please refer to ICO rules/instructions to avoid these kinds of complications. Tokens received in return to GateHub owned addresses will not be credited to users.
Crosschain Recovery Policy