How to change login password?
In case you can access your account and would like to change your login password, you can do so in "Account settings" - "Security".
If you forget your password, it can be reset with the help of Recovery key.
How to set a new login password?
At the sign in page, click “Forgot Password?”.
Type your email and click “Recover”.
Check your inbox for “Password recovery request” email.
This email is only valid for 24 hours.
Click “Reset password”.
Enter your Recovery key and new password, then click “Reset”.
Enter your email and new password to log in.
If you are not receiving our automated emails there are a few possible solutions:
Check all your email inboxes including spam and archive for our email.
Note also that your email client may block or filter out some messages. Look for any filters in your email settings.
Finally, it is possible that our emails are being filtered by your email provider. This may cause delays in receiving GateHub automatic emails. In some cases, GateHub emails cannot be received at all.
If none of the above solutions work, please submit a support request and we will gladly assist you.